Privacy Policy & Data Security

This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with coravolixena.sbs as a user or client.

Information We Collect

We gather information you provide when contacting us, completing forms, or using our services.

• Contact details, such as your name, email, phone number, and company name, are collected for communication purposes.
• Usage and technical data about how you interact with our website, including IP address, device, browser, and analytics logs.
• Submitted content or feedback may be stored to support your project and enhance our services.
• Information required to fulfill legal or regulatory compliance within South Africa.

How We Use Information

Your information enables us to communicate, deliver our services, and improve both our website and client experience.

• Respond to inquiries, provide requested services, and fulfill contractual or pre-contractual obligations.
• Improve site experience, monitor analytics, and troubleshoot technical issues.
• Maintain compliance with applicable laws, orders, and regulations, especially within South Africa.
• Protect our legal rights and prevent misuse or abuse of our services.

Our Legal Basis

We process your personal data using lawful grounds under South African data protection laws.

Processing relies on your consent, necessity for contract performance, legal compliance, or our legitimate business interest in communication and security.

Information Sharing

Your data is not sold. It may only be shared with trusted third parties when strictly necessary.

• With service providers or partners who assist in technical, analytical, or operational support under confidentiality obligations.
• When complying with legal processes, regulatory investigations, or lawful requests by government authorities.
• In the event of a business change, such as reorganization or merger, only if consistent with this policy and applicable law.

Data Security

We use reasonable technical and organizational security measures—such as encryption, access restrictions, and regular audits—to protect your personal information from unauthorized access, disclosure, or loss. Despite these measures, no method can guarantee absolute security online. Always use discretion when submitting sensitive information.

Your Rights

As a user, you have rights regarding your personal data and its use.

• Access or update your personal information upon verified request.
• Request deletion or restriction of your data, where legally applicable.
• Withdraw consent for non-essential processing where it's the lawful basis.
• Lodge complaints with South African regulators if your privacy rights are not respected.

Cookies & Tracking

We use cookies to optimize site performance, remember preferences, and understand aggregate usage. These technologies help us enhance your experience and analyze web traffic.

Cookie Policy Cookie Policy

How To Contact Us

For privacy requests or questions about this policy, please contact us using the details provided below. We’ll respond in a reasonable timeframe.

Changes To This Policy

We may revise this privacy policy periodically. Please review the latest version to stay informed about our data practices.